Terms and Conditions

 

Availability. Products are sold subject to availability. We will make a full refund if we are unable to supply your order and any contract between the parties shall lapse without recourse. We manufacture some cushions to order and this may take 6 to 7 weeks.

Terms of Trading. You have the right to cancel your order within seven days of receipt of the goods.  If you cancel your order then we will refund your payment.  Please contact our customer services on 01376 557600 or email info@teak.com in the first instance when we will endeavour to resolve the matter to your satisfaction.  If you wish to return non-faulty goods under the Distance Selling Regulations then you will be required to pay the freight cost to return the items.  The return freight can cost more than our fixed delivery rates.

You may only return goods in the same condition as received and in the original undamaged packaging.  We cannot accept the return of non-faulty items that have been assembled by the customer.  Please note that some products require assembly.