Availability. We sell Clearance products subject to availability and if we are unable to supply your order then we will make a full refund of your payment and any contract between us shall lapse without recourse. We manufacture some cushions to your order, which can take 6 to 7 weeks.
Returns. Under the Distance Selling Regulations you have the right to cancel and return your order within fourteen days of receiving the goods, in which case we will refund your payment. If you return goods under this regulation then you must pay the actual freight cost, which can be more than our fixed delivery charge. You cannot return furniture that you have assembled as we only accept a return in the same condition that you receive it and in the original undamaged packaging.
If you believe your purchase is faulty then please contact our customer services on 01376 557600 or email us in the first instance, when we will endeavour to resolve the matter to your satisfaction.